Operations consulting for trade supply branches
We help plumbing, HVAC, and industrial supply branches eliminate missed orders, overtime waste, inventory errors, and dead accounts — in 60 days.
The problem supply branches face
Branch managers run on instinct and gut feel. Nobody's built operational playbooks for supply branches. That's the gap we've built BranchOps to fill.
How it works
A targeted audit of your warehouse layout, inventory accuracy, dispatch flow, and counter sales process. We find the three highest-leverage fixes.
Custom SOPs for will-call, returns, inventory replenishment, and dead account reactivation — built for how your branch actually runs.
We track metrics that matter: orders fulfilled, overtime hours cut, inventory accuracy improved, dead accounts reactivated. Not reports — results.
What we fix
Rebuild your picking path, bin placement, and receiving flow so your crew stops walking the same routes twice every shift.
Close the gap between what's counted and what's actually on the shelf. Stop losing sales to phantom stockouts and overbuying on items you thought you had.
Map your dispatch queue so the right parts get staged for the right jobs — before the truck leaves.
A repeatable system for pulling will-call orders so counter staff stop hunting. Cut your average pull time in half.
Find the accounts that stopped ordering and rebuild the relationship. Most dead accounts are waiting to be asked back — once.
Identify the shifts, jobs, and processes driving unplanned overtime. Fix the root cause instead of approving hours.
Outcomes we deliver
Overtime hours cut
Identify which shifts and jobs drive unplanned overtime — fix the process, not the hours.
Inventory accuracy above 95%
Stop over-ordering on phantom stock and under-ordering on what actually moves.
Dead accounts reactivated
Identify lapsed accounts and run a structured reactivation campaign. Most respond.
Counter sales process tightened
A repeatable system for will-call pull, counter follow-up, and quote chasing.
Retainer pricing
$3,000 – $7,500 / month
Per branch. Multi-branch engagements available.
Why now
Whether you're independent and want to run tighter before a sale, or you're part of a platform trying to standardize across locations — operational clarity is the asset. BranchOps builds it for you.